FusionDock Ultra
Explore troubleshooting solutions for various product-related topics. This comprehensive collection includes answers to your most common and frequently asked questions.
Troubleshooting
1. LG Usage Table
Connecting two LG UltraFine 5K (27MD5KL-B) monitors + an additional display
If you encounter any issues while using the docking station please contact iVANKY technical support.
Email: support@ivanky.com
When contacting iVANKY technical support for technical issues, please provide the following information:
a. Your docking station serial number.
b. Your current macOS version.
c. Model of your MacBook.
d. Description of the issue and the devices connected to the dock.