FusionDock Pro 2
Learn how to effortlessly download and install the DisplayLink driver for iVANKY's FusionDock Pro 2, and explore troubleshooting solutions for various product-related topics.
  • Installation and removal video
  • Downloads
  • Manual

MAC：

Windows：

A. DisplayLink Manager Download and Preparation

1. Please click the download button above or visit https://www.synaptics.com/products/DisplayLink-graphics/downloads to download DisplayLink.

2. Refer to the figure below and choose "macOS".

3. Select the latest version of DisplayLink macOS Software and click "Download".

B. Install the DisplayLink macOS Software

1. Open the downloaded folder and double-click the driver file to install. Click "Continue" and follow the steps to complete the installation.

2. Upon installation completion, it is recommended to activate the 'Launch automatically after login' option in the software's settings, ensuring your software is always ready after a restart.

NOTE: about Screen Recording Permission

macOS requires the user to permit "Screen Recording" for DisplayLink driver to work properly. Approving it enables the DisplayLink to access the pixels it needs to render a mirrored or extended screen and send the pixels over USB from your computer to the DisplayLink display. Otherwise, the HDMI 2 and HDMI 3 ports will not function properly. Please note that the DisplayLink Manager does not send any data or pixels back to DisplayLink.

You will be notified about a need for Screen Recording permission by macOS dialog box on first FusionDock Pro 1 / 1+ plug-in:

To approve the permission, please follow these steps:


1. open "System Settings", go to "Privacy & Security" >Screen Recording.

2. From Screen Recording tab toggle DisplayLink Manager.

3. Authenticate the chances by using your login details, then click "Quit & Reopen".

Please contact iVANKY Customer Support for assistance if you have any further questions.

Troubleshooting

How to install the DisplayLink driver to achieve triple display?

• You can scan the QR code on the right to watch the video and learn more. 

What to do if the ports of the docking station are not working? 

• Check if the indicator lights are lit up.   


• Ensure that the USB-C cables are connected to the USB-C upstream ports.   


• Allow your accessories to connect.   


• Restart your laptop, if the issue persists, please contact iVANKY customer service for help. 

What should I do if I have additional inquiries?

• You can scan the QR code on the right to connect with our customer service. Whether you have questions about usag methods or any concerns related to the dock, our customer service is ready to assist you. 

If you encounter any issues while using the docking station please contact iVANKY technical support.


Email: [email protected]


When contacting iVANKY technical support for technical issues, please provide the following information:

a. Your docking station serial number.

b. Your current macOS version.

c. Model of your MacBook.

d. Description of the issue and the devices connected to the dock.