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Monitor Resolution Detect Software Download

You may be wondering why 4K@60hz cannot be achieved using iVANKY cable?
 
Is iVANKY false propaganda?
 
Actually not, the TV has its own little temper.
 
Different TV sets support different resolutions.
 
Download the following software to check it.
 
Download Here.

2 comments

  • Hello Kristi,

    Thank you for contacting us.

    We take your concerns seriously and will work to ensure your concerns are dealt with to your full satisfaction.

    We are much appreciated if you could try the following tips:

    1. Reboot your tablet/laptop while keeping the connection.

    2. Please follow this sequence strictly. Turn on your TV → Select HDMI Channel in your TV (‘Signal Source’ → ‘HDMI Mode’) → Turn on your PC.

    3. Please ensure the HDMI cables are working properly.

    If the tips above failed to help, please contact us at support@ivanky.com with your order ID.

    Best regards,
    Jessica
    iVANKY Support Team

    iVANKY Support
  • My LG Monitor won’t connect. I am using a MacBookProM1 2021 with the Ivanky Model VCd05 docking station. Works great at home with two LG monitors but not in my office. Suggestions?

    Kristi

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