FusionDock 1
Explore troubleshooting solutions for various product-related topics. This comprehensive collection includes answers to your most common and frequently asked questions.
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Can't connect dual external displays to M1/M2 chip MacBooks

Dual monitor functionality is available with this Docking Station, but it's limited to M1 Pro, M1 Max, M2 Pro, and M2 Max models. Unfortunately, standard M1 and M2 MacBooks do not support dual screens setup. To learn more about the number of displays your MacBook can handle, please refer to: https://support.apple.com/en-hk/HT213503#.

Ethernet port not functioning

If your RJ45 Ethernet isn't cooperating, a driver update might be the solution. 
Head to our official website for the driver and installation instructions: https://ivanky.com/blogs/news/ivanky-ethernet-driver-download-guide. 

Make sure to select the driver that matches your MacBook's system version. After updating, don't forget to reboot both your MacBook and the docking station. For any more questions, reach out to us at [email protected].