Shipping policy
Shipping Policy
We offer free shipping on all FusionDock products to the United States, Canada, Europe, the United Kingdom, Australia, and Japan.
Shipping is free in our main supported regions. For certain remote areas, any applicable shipping cost and estimated delivery time will be shown at checkout. If customs, duties, taxes, or clearance requirements apply, we will contact you by email in advance.
1. Free Shipping Regions
We currently offer free shipping on all FusionDock products to the United States, Canada, Europe, the United Kingdom, Australia, and Japan.
2. Remote Areas
For certain remote areas, shipping fees and estimated delivery times may vary.
If applicable, the specific shipping cost and estimated delivery time will be shown at checkout.
Remote areas may include, but are not limited to, Réunion, Senegal, South Africa, Sri Lanka, Brazil, Paraguay, Peru, and Uruguay.
3. Customs, Duties, and Taxes
If your destination involves customs clearance, import duties, taxes, or related documentation, we will contact you by email in advance to confirm the relevant details before shipment.
4. Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.
For shipping questions, please contact us at support@ivanky.com.